Gone are the days when store owners used unsophisticated cash registers or even a shoebox to store their cash behind the counter. As years rolled, retailers got acquainted with early point of sale (POS) systems that typically served as a transactional tool for processing sales. However, the POS system has been evolving each passing day to overcome the inefficiencies associated with its legacy applications that often resulted in poor customer experience and reduced sales. Today, retailers worldwide are embracing omnichannel, cloud-based POS systems to solve common retail use cases like clienteling, endless aisle, BOPIS (buy-online-pickup-in-store), and remain fully functional during network outages. As such, retailers are counting on modern POS systems to realize remarkable business efficiencies and improve sales. By bringing cities and communities to life and powering independent businesses, Lightspeed is perfectly poised to assist retailers who are constantly striving to reach more customers and sell around the clock. “Since Lightspeed's inception, our focus has been to provide technology to small and medium-sized businesses in verticals with complex operations, so they can work smarter, make data-driven decisions, and create the best possible experience for their customers,” Dax Dasilva, Founder and CEO of Lightspeed.
Lightspeed is a cloud-based commerce platform powering small and medium-sized businesses in approximately 100 countries worldwide. The company’s smart, scalable, and dependable POS systems serve as an all-in-one solution that helps enterprises sell across channels, manage operations, engage with consumers, accept payments, and grow their business. Be it online or in-store, the company provides sophisticated, intuitive, powerful, and simple cloud-based solutions to retailers and restaurateurs alike. Lightspeed solutions are more than a mere POS system; they form the core of all forward-looking retailers yearning to future-proof their businesses and move to the next level.
A New Era of Commerce
Lightspeed’s cloud-based POS systems help retailers elevate their customer experience to the next level. Be it reports, data, work orders, employee management, customer profiles, or comprehensive inventory management, the company’s easy-to-use and intuitive POS solution helps retailers run their business with cloud-based tools tailored to their specific needs. With the cloud-based POS system, retailers can work from anywhere—at work, at home, or on the road. Users can access business-critical data and reports from any device (iPad, a mobile phone, and more), monitor inventory levels, and manage stock between locations as needed.
A fully-featured iPad POS System by Lightspeed enables users to step away from a computer to process transactions and easily train staff while empowering them to sell anywhere via mobile payments.
Lightspeed’s cloud-based POS systems help retailers elevate their customer experience to the next level
Adding to the list of advantages of the iPad POS System is an array of tools—Lightspeed Analytics, built-in reports and purchase orders, and more. While Lightspeed Analytics helps businesses glean deeper insights into retail data, built-in reports and purchase orders harness the power of business intelligence to help retailers track retail margins and manage their business intuitively.
Retailers can tap into unparalleled efficiencies by using Lightspeed Retail’s cloud POS software that is developed to overcome the challenges associated with traditional clunky servers and allow for seamless retail management. The company’s comprehensive retail POS software enables retailers to oversee business operations to their entirety. By pairing the software with eCom manager, fast checkout, improved inventory management, customer data analysis, and more are a breeze. eCom is an advanced software built to secure and grow retail businesses across channels. With a single click and platform, retailers can synchronize their physical inventory with their online store, thereby saving time and increasing profits. Retailers can import in-store stock and organize shipments from eCom back office, select a theme from a broad range of mobile-responsive and customizable templates, and direct shoppers to physical outlets with an automatically syncing, up-to-date locations page. eCom also provides retailers with built-in tools to boost SEO and drive traffic to their online stores.
Retailers can seamlessly sell through the unexpected with Lightspeed eCom to unlock a new revenue stream that never closes its doors, and manage inventory, shipping, marketing, and reports from one platform in a booming online marketplace. The company offers an integrated loyalty program through which retailers can offer reward points for their customers across the channels. With omnichannel loyalty, retailers can turn one-time shoppers into regular, loyal customers. On the other hand, Lightspeed offers retail POS software and integrated solution that helps retailers accept all popular payment methods, offer fast mobile transactions, and secure data. The software ensures data protection by staying in compliance with PCI requirements. With the company’s advanced eCom solution, omnichannel loyalty and contactless payments, Lightspeed's fully integrated retail POS solution proves to be the technology for the future.
Catalyzing the Success of Retailers
With innovation at its core, Lightspeed works toward making complex businesses simple by bringing together multiple systems in an enterprise and allowing for the management of numerous revenue streams under a single roof. The company also offers retail POS system hardware, which comes in both power and sleek designs for iPad, Mac or PC workstations. Equally impressive is the cloud-based POS cash register offered by the company to help retailers accept payments on the go.
Lightspeed checks all the boxes when it comes to data privacy and security. Laser-focused on protecting its users against hacks or privacy breaches, the company prioritizes deeply embedding robust security components in each of its cloud-based POS solutions. Under its security umbrella, the company offers data confidentiality that is maintained through end-to-end encrypted communications, while access to data is heavily restricted and protected via cloud partners. Besides, the company also ensures that critical system backups are securely managed and stored separately for primary cloud services.
Lightspeed has been helping numerous retailers reinvent their business. The company’s constant pursuit to propel its customers to the forefront of success can be further expounded by the success story of a Canada-based pop-up shop, Le Trunkshop, founded by Lino Catalano. His inspirational designs were well-received by the customers, strengthening the foundation of the shop as a permanent apparel store. As the demand for Le Trunkshop’s original designs drastically rose than its check-out capabilities, the store failed to efficiently process orders and support customers despite using a POS system. After transitioning to Lightspeed’s POS system, offering easy to use inventory management tools, the store could seamlessly streamline its workflow, from restocking to transaction. With Lightspeed monitoring his store’s inventory and sales, Catalano could access concrete data about profit margins and concentrate wholly on sales.
By believing that commerce belongs to everyone, Lightspeed has been about much more than transactions. The company has set out to help entrepreneurs work smarter, make data-driven decisions, and create the best possible experience for their customers. With the same philosophy, Lightspeed continues to make headlines owing to its ambitious goals and appetite for innovation. "The SMBs that Lightspeed powers are innovating quickly because they are equipped with tools that help them remain agile, stay connected with their customers, and future-proof their businesses," notes Dasilva.